PAYMENTS ACCEPTED INFORMATION
WE ACCEPT ALL MAJOR CREDIT CARDS - PAYPAL - CHECKS & MONEY ORDERS
SELECT WHICH PAYMENT METHOD YOU PREFER DURING CHECKOUT


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PAYMENTS ACCEPTED INFORMATION
WE ACCEPT ALL MAJOR CREDIT CARDS - PAYPAL - CHECKS & MONEY ORDERS
SELECT WHICH PAYMENT METHOD YOU PREFER DURING CHECKOUT

IMPORTANT PAYMENTS ACCEPTED INFORMATION Our company - The Crystal Ball accepts all major credit cards directly, Visa, Master Card, Discover, and American Express We process all credit card sales manually, that is we do not have automated credit card real time processing. Your credit card is only charged when we are ready to ship your order. We make every effort to avoid unauthorized use of credit cards re: stolen credit card numbers We also accept PayPal payments through the PayPal.com website- our shopping cart has a choice to pay by PayPal and during Checkout you will be taken directly to your PayPal account . IF YOU DO NOT HAVE A PAYPAL ACCOUNT YET - YOU MAY CLICK ON THIS LINK TO OPEN A NEW ACCOUNT There are millions of internet shoppers that find PayPal a very convenient way to make online purchases. We also ACCEPT CHECKS AND MONEY ORDERS by mail - If you want to use a check or Money Order please use our shopping cart and select payment - check/money order as payment method.
IMPORTANT PRIVACY POLICY INFORMATION It is our express company policy to keep all customer information in strict confidence. We do not sell, rent, or in any manner give out any private information, including email address, land address, phone numbers, or any other information to any company for any reason, period. Our shopping cart is secure after you select Check Out Now and all information before and after are held in strict confidence.
NEW SHIPPING POLICY Our standard shipping is US Postal Service 1st Class or Priority Mail (over 13 ounces)usually takes about 3 to 5 business days for delivery. Regular S&H charge is $4.95 for all USA deliveries up to 2 pounds. FREE 1st class mail SHIPPING (save $4.95) when your order is $75 or more and weight is under 2 pounds to US addresses only if your order is over 2 pounds you only pay the excess over $4.95. Please note that packages over 13 ounces will go out automatically via Priority Mail at no extra cost unless over 2 pounds total weight. Both 1st class mail and Priority Mail are NOT a guaranteed date certain service, The USPS advertises Priority Mail as taking 3 days but doesn't guarantee it. The 1st class service usually takes 3 to 5 days. Please do NOT ask us to put NOTES on packages like - leave on back porch etc. postal carriers have no obligation to honor these notes and it is sometimes indication of fraud. ALL ORDERS ARE SENT OUT AS SOON AS POSSIBLE USUALLY WITHIN 48 HOURS IF THE ITEM YOU ORDERED IS TEMPORARILY OUT OF STOCK WE WILL NOTIFY YOU BY EMAIL THIS IS WHY IT IS VERY IMPORTANNT YOU GIVE US A WORKING EMAIL ADDRESS YOU CHECK OFTEN, AND PLEASE IF YOUR ISP HAS SET UP SPAM BLOCKING FILTERS - ADD TO YOUR FRIENDLY ALLOWABLE EMAIL ADDRESSES
International Orders CLICK HERE we do not ship outside the USA
GO BACK TO SHOPPING CART NOW click on view cart or check out graphic at right
IMPORTANT Security INFORMATION We take security very seriously. Any time you are asked for personal information while making an online purchase using our shopping cart, your personal information is secured on a SSL dedicated internet server. That means that the information is encrypted so hackers can not view any data being transferred. All actual paper work that has any personal customer information is shredded in a timely manner. All customer information stored on our computers is also saved as encrypted data and password protected, with firewall security in place. Thank You, Diane & Mike The Crystal Ball http://www.wehug.com
RETURNS POLICY We will accept returns for any reason within 30 days of arrival to your address. Please send your name and / or order # with returned merchandise. Items must be in new unused condition, packaged with the same care we used to ship it to you. Items may be sent back via USPS Mail, or UPS , we recommend using insurance. If you choose not to use insurance we will not be responsible for packages lost or damaged in the return mail. Shipping and handling charges to and from our store are not refunded. Returned orders which were originally NOT charged for S&H will be issued credit less $4.95 as a restocking fee.
EXCHANGES Exchanges can be requested on most items within 30 days. Please email or call our toll free number 1-866-346-1035 toll free 12 noon to 4PM MST Arizona time before sending back an item for exchange. Any customized item such as custom length leather necklaces can not be returned or exchanged. Also see our merchandise guarantee policy please send mail or returns to 13617 N. 109th Ave. Sun City, AZ 85351 local phone 480-614-5365 toll free order line 866-346-1035 Please email or call with any questions you may have prior to placing your order. This may save both time and money and avoid need for returns. Thank You, Diane & Mike The Crystal Ball http://www.wehug.com

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mailing address only - 13617 N. 109th Ave. Sun City, AZ 85351 - toll free orders 1-866-346-1035 - local 1-480-614-5365

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