Frequently asked questions ( FAQ )
1.) - Do you sell wholesale?
answer - Sorry, we do not sell wholesale, we are retail only
2.) - Do you have a print catalog?
answer - Sorry, we do not have a print catalog just our website
3.) - Do you offer jewelry I see on your pages but modified with different stones etc.?
answer - Sorry, we only offer the exact designs / stones as shown on our web pages
4.) - Do you do custom work?
answer - Sorry,we no longer take in custom work
5.) - Do you ship / sell outside the US?
answer - Sorry, we do NOT sell / ship to overseas addresses nor to Canada
6.) - Do you have a store I can come to and shop?
answer - Sorry, we no longer have a brick & mortar shop - only this website
7.) - You give a 5% discount to your email list subscribers, does that apply to phone in orders also?
answer - no we're sorry, the 5% discount only applies to subscribers that place orders online.
8.) How do you ship?
answer - regular shipping is by the US Post Office mostly 1st class mail with delivery confirmation
packages over 13 ounces will go Priority mail and some packages over $75.00 value may be
sent requiring a signature at our discretion.View our shipping policy here
9.) What is your return policy?
answer - returns are accepted up to 30 days from shipping out.
S&H charges are not refunded to or from our company. Please ask questions
about a product you want to buy before you place the order.
10.) If I sign up for your email list, do you rent , sell or distribute it to others?
answer - NO! we do not give any information you furnish to us for
any purpose to any other company - period!
11.) Is it safe to order from you over the internet?
answer - YES! very safe - at the point of shopping cart "CHECKOUT" all
further procedures are done on protected SSL secure servers. This coupled with our privacy policy insure that your shopping experience will be very safe and confidential and we sincerely hope enjoyable as well.
